15% OFF TREATS WITH CODE "WOOF"
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AUSTRALIAN MADE BEDS & TREATS
15% OFF TREATS WITH CODE "WOOF"
BUY NOW PAY LATER
AUSTRALIAN MADE BEDS & TREATS
15% OFF TREATS WITH CODE "WOOF"
BUY NOW PAY LATER
AUSTRALIAN MADE BEDS & TREATS
15% OFF TREATS WITH CODE "WOOF"
BUY NOW PAY LATER
AUSTRALIAN MADE BEDS & TREATS
Buy Now Pay Later
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
FAST SHIPPING! Same Day Shipping where possible. We manufacture & dispatch your TuffMat! within TWO weeks!
We've developed Australia's best orthopaedic dog bedding range. Help your dog sleep better with a bed that doesn't flatten and supports their body!
Australia's favourite dog bed, the TuffMat! is our dual outdoor and indoor therapeutic dog bed that's excellent for your dog's health! It's a great dog bed for all dogs, particularly those that need extra support! Fully sealed in our rip-resistant material.
The TuffMat! is used by leading Australian Government agencies that utilise working such as the Department of Agriculture, Water and the Environment, Lord Howe Island Biosecurity, NSW Police, Borderforce and many more.
We made the TuffMat! 9 years ago because traditional dog beds flattened, lost their shape, retained nasty smells and were almost all made overseas. Ours solves such problems, it doesn't flatten and is easy to maintain - simply hose it to clean.
We MAKE here! We can't stress this enough. We're one of very few companies that make here (including sewing our covers - which is a key part of what your dog sleeps on!). Be careful of sneaky marketing tactics! Check out why we made our own Genuinely Australian Made & Owned Logo here.
Bryan & Lulu (who comes to work everyday to oversee operations)
TuffMat! Key features:
Need a custom size? We can make our tough dog bed range to any size. Contact us for custom sizes.
Being manufacturers we can make our ortho range to any size. Send us a message on the online chat or an email to info@roverpetproducts.com.au.
Not sure of the size? Check our sizing guide or send us a message!
Need an indoor bed? Check out the luxury PlushMat!
Click to see Our Orthopedic Bed Benefits
We've conducted significant research and development into the design of our TuffMat!, and as every dog is different we do not offer a guarantee that the TuffMat! is indestructible or an unchewable dog bed. The TuffMat! is not designed for chewing behaviours. Introduce slowly to all destructive dogs. If your dog is a chewer/ destructive and you'd like them to have an orthopaedic supportive bed, we recommend introducing the TuffMat! slowly over time, under supervision, as a reward and paired with our durable chew toy range.
All orders are processed as quickly as possible. If you've ordered a customised product or a bed which is handmade to order, the manufacturing turn around is the first line of the product description when you order. We regularly update this so when you order you know the current turn around! You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $9.95 flat rate shipping for small items (except beds) across Australia, and free shipping over $140 order total.
Bedding
All bedding receives FREE shipping Australia wide!
In-store pickup
You can skip the shipping fees with free local pickup at 2/148 Racecourse Road Rutherford NSW 2320. Before placing your order send us a message and we'll help you place your order.
Our in-store pickup hours are 9-4pm on Monday-Friday. Please have your order confirmation email with you when you come.
International Shipping
We offer international shipping to all countries of our treats and bedding, but are limited to Australia and New Zealand for all Sodapup products.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@roverpetproducts.com.au with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We don't accept returns as we cannot re-sell a product utilised by one dog to another persons dog. Where possible if a product has not been utilised in any way and is in original condition, we will offer a credit.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@roverpetproducts.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@roverpetproducts.com.au
We know sometimes a mistake can happen and you get the wrong size, no biggie! If a product isn’t used and is not personalised, we’re happy to exchange! Please note personalised products like a Bed, Collar or Lead that is personalised cannot be exchanged.
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